Emergency and help in Korea
Save this page on your phone. If you or someone near you is in danger, call first and read later.
In danger? Call now
Crime, violence, theft, a traffic accident, someone following you, or a scam where you already sent money.
Police offer interpretation in English and Chinese on this line.
Tap to callFire, a medical emergency, a serious injury, someone who cannot breathe or is unconscious.
Many local fire departments connect an interpreter to the call. Say your language.
Tap to callWhat to say, in this order
- 1Say what is happening in one word: fire, ambulance, police.
- 2Say where you are: the building name, the nearest subway station, or what you can see around you.
- 3Say your name and keep the phone with you. Do not hang up before they say you can.
- 4If you cannot speak Korean, say your language (for example “English” or “Chinese”) and wait for an interpreter.
Not an emergency, but you need help in your language
Free information lines. Call when you are unsure what to do.
Visa and stay questions, residence card (ARC) problems, and reporting human rights violations such as an employer holding your passport.
09:00–22:00, 20 languages. After 18:00 only Korean, English and Chinese.
Run by the Ministry of Justice. Hours can change, so confirm on the official page.
Tourist information and interpretation by phone. It can help you explain your situation to other offices.
24 hours in Korean, English, Japanese and Chinese. Other languages only in daytime hours.
Run by the Korea Tourism Organization, free of charge. Hours can change.
Common problems
Do not wait. Call 1345 to ask what to do and where your local immigration office is. For a passport, also contact your own embassy.
Call 112 right away and tell your bank. Early reports have the best chance of stopping the transfer.
Call 1345. Holding a worker’s passport is not allowed. See also the page “Work safely in Korea” in Job info.
Your embassy
Find your country below. Numbers and hours can change; if a number does not work, use the official website. If your country is not listed, search “[your country] embassy in Korea” and use the official website.
Vietnam
- Phone
- +82-2-720-5124
- Address
- 123 Bukchon-ro, Jongno-gu, Seoul 03052
China
- Phone
- +82-2-755-0572
- Emergency or after hours
- +86-10-12308Hotline of the Ministry of Foreign Affairs for Chinese citizens abroad (+86-10-12308); the number above is the embassy consular protection line
- Address
- 2 Gil 27, Myeong-dong, Jung-gu, Seoul, Republic of Korea
- Hours
- Mon-Fri 09:00-12:00, 13:30-17:00 (consular protection and certificates)
- Emergency or after hours
- +86-10-12308Hotline of the Ministry of Foreign Affairs for Chinese citizens abroad (+86-10-12308)
Uzbekistan
- Phone
- +82-2-574-6554
- Address
- 99 Donhwamun-ro 11 ga-gil, Jongno-gu, Seoul (Unni-dong)
- Hours
- Consular section: Monday-Friday 08:30-16:00 (break 13:00-14:00), closed weekends and holidays
Nepal
- Hours
- Mon-Fri 9:30-17:30; Consular service 9:30-14:00
Phone number not confirmed yet. Use the official website.
Official website →Mongolia
- Phone
- +82-2-798-3464
- Emergency or after hours
- +82-10-8205-3464For Mongolian citizens, from the Mongolian foreign ministry directory (second number +82-10-2723-3464)
- Address
- 95 Dokseodang-ro, Yongsan-gu, Seoul 140-885
- Hours
- Embassy 09:00-12:30 and 13:30-18:00; consular department 09:30-12:30 and 13:30-17:30
Myanmar (Burma)
- Phone
- +82-2-790-3814
- Address
- Hannam-daero 28-gil 12, Yongsan-gu, Seoul 04418
- Hours
- 09:30-16:30, Mon-Fri (Saturday-Sunday holiday)
Bangladesh
Phone number not confirmed yet. Use the official website.
Official website →Japan
- Phone
- +82-2-739-7400
- Address
- Twin Tree Tower A, 8th floor, 6 Yulgok-ro, Jongno-gu, Seoul 03142
- Hours
- Consular Section phone: 09:30-12:15 and 13:15-18:00 (Embassy main line +82-2-2170-5200)
- Phone
- +82-51-465-5101
- Address
- 18 Gogwan-ro, Dong-gu, Busan 48792
- Hours
- Passports and certificates: 09:30-12:00 and 13:30-17:00
Kyrgyzstan
Phone number not confirmed yet. Use the official website.
Official website →Russia
- Phone
- +82-2-318-2116
- Emergency or after hours
- +82-10-6629-2134Emergency phone listed on the Russian foreign ministry page
- Address
- Seosomun-ro 43, 11-gil, Jung-gu, Seoul 04516
- Hours
- Consular section: Mon, Wed, Fri 09:30-16:30, break 12:30-14:30
- Phone
- +82-51-441-9904
- Emergency or after hours
- +82-10-6594-3440Emergency phone listed on the Russian foreign ministry page (also +82-10-4556-9904)
- Address
- Jungang-daero 94 (KEB Hana Bank Bldg., 8th fl.), Jung-gu, Busan
- Hours
- Mon-Thu 09:30-13:00, 14:00-16:00; Fri non-reception day; Sat-Sun closed
Pakistan
- Phone
- +82-2-796-8252
- Address
- Dosandaero 169, Gangnam-Gu, Seoul (06037)
- Hours
- Consular services: Mon-Thu 09:30-13:00, Fri 09:30-12:00; lunch break 13:00-14:00
Indonesia
- Phone
- +82-2-2224-9000
- Emergency or after hours
- +82-10-5394-2546Emergency assistance hotline for Indonesian citizens
- Address
- 380 Yeouidaebang-ro, Yeongdeungpo-gu, Seoul 07342
Sri Lanka
- Phone
- +82-2-735-2966
- Address
- No.39, Dongho-ro 10-gil, Jung-gu, Seoul 04590, Republic of Korea
- Hours
- Mon-Fri 09:00-17:00; Sat 14:00-17:00; consular 09:00-15:00 weekdays, Sat 14:00-17:00
Kazakhstan
- Phone
- +82-2-379-9714
- Emergency or after hours
- +82-10-6572-9311Listed on the embassy page as the hot line
- Address
- 53 Jangmun-ro, Yongsan-gu, Seoul (04392)
Taiwan
- Phone
- +82-2-6329-6000
- Emergency or after hours
- +82-10-9080-2761Emergency only, for ROC nationals in urgent need. Ordinary consular matters: call the office number in business hours
- Hours
- Office 09:00-18:00; consular counter Mon-Fri 09:00-11:30, 13:30-15:30
- Phone
- +82-51-463-7965
- Emergency or after hours
- +82-10-4537-7961Emergency only, Chinese language only. Ordinary consular matters: call the office number in business hours
- Address
- 9F, Dongwon industrial Building, 70, Jungang-daero, Jung-gu, Busan, Republic of Korea (48941)
- Hours
- Consular counter Mon-Fri 09:00-11:30 no appointment; 13:30-14:30 appointment only; closed weekends, Korean holidays, ROC National Day
Türkiye
- Phone
- +82-2-3780-1600
- Emergency or after hours
- +82-10-3780-1266On-call line outside office hours (24/7 Consular Call Center: +90 312 292 29 29)
- Address
- 40, Dongho-ro 20 Na-gil, Jung-gu, Seoul 04606
- Hours
- Embassy Mon-Fri 09:00-12:30 / 13:30-18:00; Consular section Mon-Fri 09:00-12:30 and 13:30-17:00
Numbers checked on 2026-10-31 · 2026-10-31. Details and hours can change. If a number does not work, search the official site or ask your university international office.